Help and advice

We hope you’ll be able to find the answers to all your questions here, but if you don’t, please give us a call on 0800 254 0000 where one of our customer care team will be more than happy to help.

Ready to switch?

We’re improving our customer services system to give you an even better experience with Good Energy. You can sign up with us as normal and your supply will go live by 30th January. Call us on 0800 254 0004 to find out more.