Get in touch

Customer care

(for existing customers)

0800 254 0000 

Message the team 

Monday - Friday: 8am - 8pm
Saturday: 8am - 1pm

Joining us

(for new customers)

0800 254 0004

Message the team 

Monday - Friday: 8am - 8pm
Saturday: 10am - 1pm

Changing your tariff

(for existing customers)

0800 254 0004 

Monday - Friday: 8am - 8pm
Saturday: 10am - 1pm

Just moved?

If you're moving home you'll need to
complete a short form, we'll do the rest

Moving in form
Moving out form

Business Sales

Making an enquiry about your
business account or get a quote

0800 254 0021

Find out about Good Energy for business 

Monday - Friday: 9am - 5pm

Our busiest days are typically Monday and Saturdays. 8 - 9am and 5 - 6pm are our peak times throughout the week. We are closed on bank holidays.


Got an emergency?

Emergency contact numbers

If you're experiencing a power cut, please call 105

If you smell gas, please call 0800 111 999.


You can make a complaint here.