get in touch

Customer care

(for existing customers)

0800 254 0000 

Message the team 

Monday - Friday: 9am - 5pm
We are closed on bank holidays.

Joining us

(for new customers)

0800 254 0004

Message the team 

Monday - Friday: 9am - 5pm
We are closed on bank holidays.

Changing your tariff

(for existing customers)

0800 254 0004 

Monday - Friday: 9am - 5pm

Just moved?

If you're moving home you'll need to
complete a short form, we'll do the rest

Moving in form
Moving out form

Business sales

Talk to us about your business account or get a quote. 

0800 254 0021

Find out about Good Energy for business 

Monday - Friday: 9am - 5pm

 Got an emergency? 

Emergency contact numbers

If you're experiencing a power cut, please call 105

If you smell gas, please call 0800 111 999.

You can make a complaint here.