Got a question? You can try our help and advice page or if you’d rather have a chat, you can call our Customer Care team on 0800 254 0000.
We’re open Monday to Friday 8am – 8pm (not including Bank Holidays) and Saturdays 8am – 1pm.
If you prefer to do things online you can submit a meter reading using our web form or you can download our meter reading app, which includes a handy torch for meters in hard-to-see places. You can also get more help and advice using the buttons below.
How to pay your bill
Find out how to pay your bill and update your Direct Debit details.Find out more
Send us a meter reading
Submit an Electric, Gas or Feed-in Tariff meter reading.Submit a reading
Recommend a friend to Good Energy
Get £25 credit on your bill for every recommendation!Find out more
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