Whether you’d like Energy Saving Trust-endorsed energy efficiency advice, help with generating your own electricity or to pay your bill, our Customer Care team can help.

In this section you can send us a meter reading, let us know if you’re moving home, find out how to pay your bill and discover the answers to common questions. If you’d prefer to have a chat or can’t find what you’re looking for, please give us a call on 0845 601 1410. We look forward to hearing from you.