our terms and conditions
All of our legal bumpf in one easy to find place.
Terms and Conditions Library
We have organised all of our Terms and Conditions in to one easy to use place on our website. They are arranged in a logical order to make finding your Terms and Conditions as straightforward as possible.
Start be selecting either business or domestic, then pick your product from the list. All of our documents are in a PDF file that is easy to read on your device or download and keep.
Something in particular?
If you are unable to find what you need, or are unsure of what Tariff or Product you have, then please call our UK Support Team who will be happy to help.
View our latest T's & C's and understand how we deliver our website as a serviceView policy
View our latest T's & C's for our home or domestic service and energy productsView terms
View our latest T's & C's for our business service and energy productsView terms