Who can sign up to our tariffs?

Some of the tariffs we offer are only available to customers that meet certain criteria – for example, having an electric vehicle or a heat pump. The table below sets out the eligibility criteria for all our different tariffs, as referred to in clause 18.2 of our domestic terms and conditions. 

Electricity only or dual fuel customers (only with electricity) Payment via Direct Debit only Online only communications Property must have a SMETS2 smart meter that we are able to enrol on a time-of-use tariff to collect half-hourly reads Customer must also be Good Energy Feed-in Tariff customer Customer must heat all or part of their home through an air-source or ground-source heat pump Property must have a single-rate credit meter, an Economy meter or a smart-meter operating in “credit” mode Customer must provide copies of the customer’s vehicle registration number or any other documents and information as GE may reasonably specify Customers must consume a certain level of electricity Customers must have completed a fixed rate tariff period directly prior
‘Good to Fix’ Fixed rate tariffs No. Yes. Yes. No. No. No. Yes. No. No. No.
Generator Tariff February 2023 v2 No. Yes. Yes. No. Yes. No. Yes. No. No. No.
Default Tariff No. No. No. No. No. No. No. No. No. Yes.
Standard Variable Tariff with Direct Debit No. Yes. No. No. No. No. No. No. No. No.
Standard Variable Tariff without Direct Debit No. No. No. No. No. No. No. No. No. No.
Green Heat September 2021 v1 Yes. Yes. Yes. No. No. Yes. Yes. No. No. No.
Electric Vehicle Driver 4 Yes. Yes. Yes. No. No. No. Yes. Yes. No. No.
Zap Flash Tariff April 2022 Yes. Yes. Yes. Yes. No. No. Yes. No. No. No.
Green Driver January 2023 v1 No. Yes. Yes. Yes. No. No. Yes. Yes. No. No.
Green Driver 5 hour June 2023 Green Driver 7 hour June 2023 Yes. Yes. Yes. Yes. No. No. Yes. No. Yes.
(6,500 kWh annually)
No.