The Warm Home Discount is a yearly payment of £150 to support with the cost of heating your home over the winter. It was introduced by the Government in April 2011 to provide additional support to eligible customers living on low incomes or pensions.  

The Warm Home Discount works slightly differently depending on where you live in the UK. This page explain eligibility if you’re in England and Wales.

If you’re in Scotland please click here: https://www.goodenergy.co.uk/scotland-warm-home-discount/

Good Energy is now part of the Warm Home Discount, which has been extended to include a wider range of customers. Read about what it is, if you’re eligible for the scheme and when you’ll receive your payment.  

This is a £150 payment from the government to support with the cost of heating your home over winter.  

If you’re looking for information about the other energy bill support schemes set up by the government, read about the Energy Price Guarantee and the Energy Bills Support Scheme.

Who can receive the Warm Home Discount?

Under the scheme, you may be eligible to receive the discount if you meet either of the following criteria: 

  • You or your partner receive the Guarantee Credit portion of Pension Credit 
  • You or your partner recieve qualifying means-tested benefits, including income-related employment & Support allowance, income-based jobseekers allowance, income support, housing benefit, universal credit or pension credit savings credit. To understand more about which benefits qualify, please go to the Warm Home Discount Scheme: Overview – GOV.UK

Please note, you must be the named bill payer for the property to qualify for the discount. So for example, if you rent and the electricity bill is paid by your landlord, then they will be contacted instead of you. 

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How do you get the Warm Home Discount?

If you qualify for the discount, the government will send you a letter in October or December with more information about how your payment will be added to your energy account. 

What should I do if I qualify for the discount and I don’t receive a letter?

If you still haven’t received a letter by January, you’ll need to contact the government Warm Home Discount helpline.

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