Feed-in Tariff payments explained
Important information: Please make sure we have your up to date bank details so that we can process your FiT payment. If we don’t have them, your payment will be delayed. If you haven’t already given us your bank details, please contact our Customer Care team on 0345 034 2400.
FIT payment process
Even though the FIT scheme is managed by the energy regulator, Ofgem, licensees (like us) are responsible for making sure our FIT customers get their payments. Here’s what happens behind the scenes to make sure you receive what you’re expecting:
- We collect your generation data: You’ll receive reminders to submit your generation meter readings before the end of each quarter (March, June, September and December). If you submit your FIT reading online, it will be checked and validated instantly.
- We submit a payment claim: We send a payment claim (also known as a levelisation claim) to a fund managed by Ofgem.
- Ofgem invoices us: Ofgem invoices us, the FiT supplier, for our share of the cost of these payments. All energy suppliers have to pay a contribution into the fund proportionate to their share of UK electricity customers. This usually happens around four weeks after the end of the quarter.
- Ofgem pays us: We receive a payment from the central fund so that we can pay our FIT customers. This usually happens around six weeks after the end of each quarter.
- We pay you: You’ll receive your FIT payment around eight weeks after the end of each quarter.
FIT payment schedule
What tariff am I on?
The FIT scheme closed to new applicants in 2019. Ofgem controls the FIT rate, and the tariff you’re on will depend on what it was at the time you joined the scheme. It will increase slightly each year in line with inflation.
When will my FIT payments start?
You would have started receiving FIT payments as soon as you were fully registered to the FIT scheme. You must keep submitting quarterly meter readings and have your meter inspected once every two years to keep receiving payments.
If you have switched your FIT to Good Energy, you will receive your quarterly payments from us once we have registered your account.
How is my payment calculated?
First we work out how much generation we need to pay you for. We do this by subtracting the last reading we paid you for from the most recent reading you’ve given us. We then convert this figure into a monetary value based on your generation tariff and export tariff rates.
How will I receive my FIT payment?
Your payment will go directly into your nominated bank account. Please make sure we have up to date details for your bank account, otherwise your payment might be delayed.
I haven’t received my remittance, can you send it again?
We pay out remittances after each quarterly payment. You’ll receive it by email or post, depending on your preferences.
If you’ve chosen to receive your remittance by email, please check your spam and junk folders if you haven’t received it. If you still can’t find it, get in touch with us so we can check we have your correct contact details.
What happens if my payment is delayed?
If for any reason we’re unable to send your payment within our planned timeframes, we will contact you to let you know. If there is a holdup, it could be because we don’t have your bank details – so please make sure you give us these.
Will I pay tax on my FIT payments?
Domestic customers do not have to pay tax on FiT payments. Business customers will need to check with HM Revenue & Customs.
Can I offset my energy bills against my FIT payments?
Your FIT account and supply account are completely separate, which means they can’t be offset against one another. You’ll still need to pay your energy bill as normal.