Help and Support Articles

What is the Warm Home Discount?

Good Energy is now part of the Warm Home Discount. Read about what it is, who is eligible to get the discount and how you’ll receive it.

How to pay your energy bill

This sets out the different ways you can pay your energy bills so you can choose which method is best for you.

How to read your meter

If you need to send a meter reading, this guide will tell you how to read different types of meter.

Feed-in Tariff payments explained

See the FIT payment schedule and read about the payment process.

How to read your energy bill

We’ve put together a guide to reading your energy bills, so you can understand what you are paying and why.