I need emergency help with a gas leak or power outage
If your meter is smoking, sparking or on fire, call 999 immediately and stay well away from your meter.
If you’re experiencing a power cut, please call 105.
If you smell gas, please call 0800 111 999.
Smell gas?
- Call the National Gas Emergency number, which is 0800 111 999.
- Open doors and windows to ventilate the room.
- Do not smoke, use a lighter or matches, or turn electrical switches on or off.
- Turn off the gas meter at the control handle unless the meter is located in a cellar.
Make sure your gas boiler and gas appliances are serviced annually. In rented properties, ask for a copy of the gas safety certificate to be sure.
Read more about gas safety, including carbon monoxide awareness.