Help with setting up or closing my energy account

Moving out

If you’re moving out, find out when you need to tell us, how to close your account, and how to move Good Energy to your new property.

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Updating account holder information

If the account holder has passed away, find out what you need to do to transfer responsibility for the energy account.

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Moving In?

Welcome to Good Energy. Here is what to do if you’ve moved into a property where we supply the power.

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