If your meter is smoking, sparking or on fire, call 999 immediately and stay well away from your meter.

If you’re experiencing a power cut, please call 105.

If you smell gas, please call 0800 111 999.

Smell gas?

  • Call the National Gas Emergency number, which is 0800 111 999
  • Open doors and windows to ventilate the room.  
  • Do not smoke, use a lighter or matches, or turn electrical switches on or off.  
  • Turn off the gas meter at the control handle unless the meter is located in a cellar.

Make sure your gas boiler and gas appliances are serviced annually. In rented properties, ask for a copy of the gas safety certificate to be sure. 

Read more about gas safety, including carbon monoxide awareness. 

Was this article useful?