If you live in England or Wales: 

Website: citizensadvice.org.uk/energy 

Phone: 0808 223 113 

Relay UK: 18001 0808 223 113 

Online chat: citizensadvice.org.uk/energywebchat 

Phone lines and online chat available Mon-Fri 9am-5pm. Calls are free. 

If you live in Scotland: 

Website: energyadvice.scot 

Phone: 0808 196 8660 

Relay UK: 18001 0808 196 8660 

Phone lines available Mon – Fri 9am-5pm. Calls are free. 

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