The Warm Home Discount is a yearly payment of £150 to support with the cost of heating your home over the winter. It was introduced by the Government in April 2011 to provide additional support to eligible customers living on low incomes or pensions.  

The Warm Home Discount works slightly differently depending on where you live in the UK. This page explains how to apply if you live in Scotland. For more information, please read our support article.  

How do I know if I am eligible for the Warm Home Discount?  

There are two main groups that are eligible for the Warm Home Discount.  

  1. Households receiving the Guarantee Credit element of Pension Credit: If you or your partner receive the Guarantee Credit element of Pension Credit, the Department for Work and Pensions will write to you in November 2023 to confirm that you are eligible for the scheme. You will automatically receive the Warm Homes Discount via your energy bill, or if you have a pre-payment meter, you will be sent a voucher to redeem at your local Post Office branch.  

If you haven’t received a letter by January, you’ll need to contact the Government Warm Home Discount helpline

  1. Households receiving certain benefit combinations: Customers living in Scotland who do not qualify for the Core Group1, but who receive one of the following benefit combinations, will need to apply via Good Energy to receive the Warm Homes Discount.  

a. Income Support

b. Income-related Employment and Support Allowance (IRESA) which includes a support component

c. Income-based Job Seekers Allowance

d. Universal Credit and have earned income less than £1,418 in at least one month since 1st October 2021

e. Housing benefit

f. Gross taxable annual household Income* of less than £17,005

e. Is in the receipt of a disabled child premium

*Household income includes War Disablement Pension, Disablement Pension Allowance and Working Tax Credit; and is before tax and National Insurance are deducted (gross income). 
Household income excludes Council Tax Benefit, Housing Benefit, Attendance allowance, Disability Living Allowance or PIP, Child Benefit or Child Tax Credit. 

Apply for the Warm Home Discount 

If you think you are eligible for the Warm Home Discount, please fill out this simple form as soon as possible. Within the form, please attach evidence of your eligibility, such as a letter addressed to you detailing your benefit allowance.  

Your data will be processed in line with our privacy policy

WHD Scotland submissions

Address of property supplied:
Max. file size: 10 MB.

If you want to discuss your eligibility, please email hello@goodenergy.co.uk. 

FAQs

The Warm Home Discount is a yearly payment of £150 to support with the cost of heating your home over the winter. It was introduced by the Government in April 2011 to provide additional support to eligible customers living on low incomes or pensions.  

There are two main groups that are eligible for the Warm Home Discount.  

  1. Households receiving the Guarantee Credit element of Pension Credit: If you or your partner receive the Guarantee Credit element of Pension Credit, the Department for Work and Pensions will write to you in November 2023 to confirm that you are eligible for the scheme. You will automatically receive the Warm Homes Discount via your energy bill, or if you have a pre-payment meter, you will be sent a voucher to redeem at your local Post Office branch.

If you haven’t received a letter by January, you’ll need to contact the Government Warm Home Discount helpline. 

  1. Households receiving certain benefit combinations: Customers living in Scotland who do not qualify for the Core Group1, but who receive one of the following benefit combinations, will need to apply via Good Energy to receive the Warm Homes Discount.  

The Discount won’t be paid directly to you, instead it’s a one-off discount of £150 on your electricity bill, which we will credit to your account between December to March 2024. 

If you have a pre-pay or pay as you go electricity meter, this does not affect your eligibility to the Warm Home Discount.  You may be sent a voucher to redeem at any Post Office branch instead – find your nearest branch here. If your voucher isn’t working, get in touch by emailing us at hello@goodenergy.co.uk 

 

You won’t be able to use your voucher if you have a Smart Pay As You Go meter, but you’ll still be able to get your discount. Get in touch with us and we’ll arrange to apply the discount to your meter. 

If you are within Group 1 (Households receiving the Guarantee Credit element of Pension Credit), your Warm Home Discount will be paid by the energy company who supplied your electricity on the 21 August 2022. 

If you’ve applied for the Warm Home Discount using other eligibility criteria, and your electricity supplier changes before you receive your refund, then you will need to reapply with your new supplier. Not all suppliers are part of the Warm Home Discount Scheme – you can check here which suppliers are part of the scheme.