Our service
How we look after you – and help you look after your green energy.
What our customers say about us…
“Switching suppliers couldn’t have been easier. Fantastic help from a very informed employee. Great tariff options. Smooth transition to my old login with account info live in minutes. Who knew …”
“My experience with Ryan was perfect. He dealt swiftly with my query and I was satisfied with the response. “
“Good Energy have been my energy provider for over 10 years and I have been more than happy with the service and advice I have received from them over the years. …”
“Today, I spoke with Michaela who was very kind, helpful and professional. Michaela put my account in order, and is a credit to Good Energy. Thank you “
Trustscore 4.8 | 14,655 reviews
Manage your energy your way
Log into your online account or download the app to take care of your energy whenever you need to. No need to wait around on call centre opening hours (although if you do need to call us, we’re happy to hear from you).Submit meter readings, see your balance and usage, keep your details up to date and more – all in your own time.
Your energy questions answered
Wondering how to read your monthly statement or your energy meter? Want to know how we calculate your Direct Debit payments or what you need to do if you’re moving house? Find it all on our support pages.
