Eligibility table

Who can sign up to our tariffs?

Some of the tariffs we offer are only available to customers that meet certain criteria – for example, having a smart meter or receiving communications online only. The table below sets out the eligibility criteria for our different tariffs, as referred to in our domestic terms and conditions.

Deemed Tariff

Default Tariff

Export Only

Fixed-Rate Tariffs

Good Energy Standard

Pre-Payment Tariff (PPM)

Smart Pay As You Go

Smart Tariffs

Solar Savings

Solar Savings Exclusive

Time of Use Tariffs

We must be able to supply your property with (1) electricity or (2) electricity and gas

You must have moved into a property already supplied by Good Energy.

You must already be on supply with Good Energy.

You must sign up either (1) your electricity supply or (2) your electricity and gas supply (you cannot sign up gas only).

Property must have a communicating (SMETS1/2) Smart meter that we can collect meter readings from remotely.

Property must either (1) have a communicating (SMETS1/2) Smart meter that we can collect meter readings from remotely or (2) have such a meter installed within 6 months of joining the tariff.

We must be able to collect half-hourly readings from your Smart meter.

Meter must not be prepayment or in prepayment mode.

Meter must be prepayment or in prepayment mode

You must have completed a Fixed-rate Period with Good Energy directly prior.

You must provide a valid email address and agree to receive online communications only.

Property must have a communicating (SMETS1/2) Smart meter that we can collect meter readings from remotely.

We must be able to collect half-hourly readings from your Smart meter.

Meter must not be prepayment or in prepayment mode.

Your supply must be on an eligible supply tariff as listed in the Tariff Information Label.

You must not be receiving FIT Export payments for any generation installations at the property.

You must have been on the Solar Savings (Exclusive) contract directly prior and have become ineligible for that tariff

Solar and battery installation must have been completed by Good Energy Solar (South West), JPS Renewable Energy Ltd, Amelio Solar Energy, or Empower Energy Ltd.

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Eligibility table