How to pay your bill


Here are the details you need to use to pay using internet or telephone banking:

Good Energy Ltd

Sort  Code 30-91-99

Account no 00463501

Please put your customer account number as a reference so we can credit your account correctly.


By Direct Debit

Good Energy customers who pay by Direct Debit pay the same amount every month. If you wish to pay by Direct Debit and join the majority of Good Energy customers, the monthly amount is agreed with you and then automatically debited from your bank account.

If you are not sure what your monthly payment is likely to be, Good Energy can estimate the monthly amount based on other Good Energy customers, and then review this every four months to check if it needs adjusting.

Once you are set up on Direct Debit we will let you know when to expect your first payment to be made 10 days in advance.

To set up a Direct Debit, fill in and return this form.


By cheque

Please make your cheque payable to Good Energy Ltd and send it, along with the tear-off payment slip provided on the front page of your bill, to Good Energy Ltd, Monkton Reach, Monkton Hill, Chippenham, Wiltshire, SN15 1EE.


By phone

If you’d prefer to pay for your energy bills by phone using a debit or credit card, give us a call on 0800 254 0000. Credit card payments may be subject to a charge.


With Bristol Pounds

You can now pay for your Good Energy bill in Bristol Pounds.

All you need to do is sign up for a Bristol Pound account. Once you’re logged in, follow the instructions in our user guide to set up your first payment. 


Details of how to pay are also included on the back of every bill or on the online service.

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