how to pay your bill
By Direct Debit
Good Energy customers who pay by Direct Debit pay the same amount every month. If you want to pay by Direct Debit, we will agree the amount with you and then your payment will be automatically debited from your bank account.
We decide what your monthly payment will be based on your estimated annual energy usage. We’ll then review your monthly payment every four months to check if it needs adjusting.
Our Direct Debit discount
On tariffs where you can choose to pay by Direct Debit, we’re able to offer a specific Direct Debit (DD) discount of £15 per fuel type per year. Customers paying by Direct Debit save us time and money and we can pass this benefit back to you.
Some of the tariffs we offer are Direct Debit only. On these tariffs, the discount is already factored into the price, which means you won’t see a separate discount listed on your bill.
If you’d like more information about the discount, please check our Direct Debit frequently asked questions.
Getting set up
A quick and easy way to set up your Direct Debit is to register for our online portal. Once you’ve registered, you’ll find the option to ‘Set up a fixed Direct Debit’ listed under ‘Enquiries’ on the right-hand side of the screen.
Another way to set up a Direct Debit is to fill in and return this form.
Once you’re set up, we’ll send you confirmation of the amount and date that the first payment will be collected. We will notify you 10 working days in advance of your account being debited.
Here are the details you need to use to pay using internet or telephone banking:
Good Energy Ltd
Sort Code : 30-91-99
Account number : 00463501
Putting your customer account number as a reference so we can debit your account correctly.
Please make your cheque payable to Good Energy Ltd and send it, along with the tear-off payment slip provided on the front page of your bill, to :
Good Energy Ltd,
If you’d prefer to pay for your energy bills by phone using a debit or credit card. Please note credit card payments may be subject to a charge.
With Bristol Pounds
You can now pay for your Good Energy bill in Bristol Pounds.
Good Energy Direct Debit Mandate.pdf (1) pdf 169KB
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