We’ve had a flurry of new heat pump reviews over the past few months. Here’s what our customers have to say about their heat pump installation.

David’s heat pump review

“The impact of burning fossil fuels has been shown to be harmful for the planet and ultimately unsustainable. If technology can be used to get electricity from other sources, it’s the way forward.”

“It was coming to winter and I didn’t think our old gas boiler would make it. The heat pump installation took less than a week to complete, and our house continues to be warm and comfortable.”

David, customer from Bristol

Di’s heat pump review

“I found Good Energy great to work with. From the survey through to design and installation, the team were lovely and always took my wishes into account.”

“We’ve just been through two incredibly expensive winters. My solar panels and heat pump have kept my bills significantly lower than those that my friends have unfortunately been faced with, which has been a huge relief through so much uncertainty.”

Di, customer from Salisbury

Richard’s heat pump review

“I’ve been very impressed with Good Energy’s after care. After monitoring our heat pump’s performance remotely, Good Energy adjusted our settings to provide a more constant, lower level of heat. This has improved our heat pump’s efficiency and lowered our bills without compromising our comfort at all.”

Richard, customer from Somerset

We’re Which? Trusted Trader of the Month, June 2025

Read more of our reviews on Which? Trusted Trader.