Upgrade your heating in 3 steps

1. Complete our simple online form using code BF25

Find out how a heat pump could work in your home with a free quote.

2. Get your bespoke design consultation

Our expert will visit your home to assess heat loss and discuss your preferences, like heat pump location and ideal temperature.

3. Enjoy a quick, expert installation

Installation takes around five days. We’ll remove your old boiler and set up a service plan to keep your heat pump running
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    Heat pumps: greener than a gas boiler**

    • A choice of two models, with sizes between 4kW to 12kW
    • 360% average efficiency*** based on real customer data
    • Ultra quiet operation and remote monitoring as standard

Why Good Energy?

4.8 ★ Which? Trusted Trader

Our installers are externally verified for delivering quality service consistently

Friendly, highly qualified engineers

We’ll treat your home with respect and make your install work for you

B Corp certified

Proud to be independently recognised for putting people, planet and purpose first.

Ready to save on your heat pump?

By using code BF25, you’ll claim free hot water for a year with your heat pump installation.

That’s a saving of up to £514 with our offer, on top of the £7,500 government granttotalling up to £8014 off*** your installation!

Our offer ends 19th December 2025 – don’t miss out.

Terms apply.

An elderly man in a purple shirt stands outdoors in front of an air conditioning unit, smiling at a white dog looking up at him.

Hear from our customers

Looking for solar panels too?

To start generating your own cheaper, cleaner energy for 20+ years, take advantage of our winter solar deal. Get 2 free panels when your buy 8 or more by December 19th. Terms apply.

Your heat pump questions answered

Yes – winter heat pump deals are worth it. A lower upfront cost makes it easier to invest in a more efficient, low-carbon heating system. With Good Energy’s offer of up to £514 off, you’re getting premium technology and trusted, expert installation at a better entry point.

A heat pump delivers consistent comfort, smarter energy use and a major reduction in your home’s carbon impact**. And if you choose to add solar in the future, your heat pump can run on your own clean power for an even more sustainable, cost-effective setup. So if you’ve been thinking about switching to low-carbon heating, now is the best time to make that move.

Increased heating efficiency– Air source heat pumps are up to 4 times more efficient than traditional boilers, and therefore require less energy to heat your home. Learn more about heat pump efficiency in this blog.

Reduced carbon footprint– Air source heat pumps don’t need fossil fuels to run compared to gas boilers. Nearly 50% of the electricity on the grid now comes from low carbon sources – and your positive impact will be even greater if you are with a renewable energy supplier like Good Energy.  

Smart energy control– Control your heating remotely with smart controls through your phone or computer and keep your heating system optimised to meet your heating needs as efficiently as possible.  

Increased comfort– Keep your home at a steady temperature effortlessly with gentle automatic top-ups through the day to keep you and your family comfortable.  

Long lifespan– The typical lifespan of an air source heat pump is up to 20 years.  

When properly designed and installed, a heat pump system will maintain a comfortable indoor temperature even in cold weather. It continuously supplies low-grade heat over longer periods, which is different from the on/off cycling of traditional systems. You can read more about heat pump performance in winter in this blog

Our air source heat pump solutions are suitable for most homes, and our dedicated survey and design teams will be able to find the best option for your property.  

A few things to consider:  

Space 

  • The air source heat pump needs to sit outside the property on flat ground, ideally as close to your property as possible to increase the efficiency of the pipework. The size of the unit may vary slightly depending on the energy requirements of your properly. The smallest unit takes up a space of 0.4m³ and the largest one just 0.53m³ of space. By comparison, a standard 240 litre wheelie bin takes up 0.46m³.  
  • It’s important for an air source heat pump to sit on a flat, stable surface outside of the property and that nothing blocks the air flow. We recommend having at least 30 cm of clearance to each side of the unit, 30cm to the rear of it, and 1.5m to the front. Our survey team will help with where to best position your heat pump.  

Property type 

  • We can install in most properties. However, please note we are unable to install heat pumps in flats/ maisonettes /apartments and non-domestic properties.  
  • Listed buildings are not always restricted and many owners of listed buildings are able to install heat pumps. We’d advise you to first check with your local planning authority for their specific guidance before proceeding.
  • For homes in conservation areas or heritage sites, it is often still possible to install a heat pump. However, we’d advise you to first check with your local planning authority for their specific guidance before proceeding.  

Air source heat pumps are extremely efficient at generating heat. In fact, they can produce up to four times more energy than the electricity they consume, making them 3-4 times more efficient than a standard boiler***. This means you use much less energy for the same amount of heat, which is better for your finances as well as the environment.  

Like a boiler, it will heat up your radiators and provide hot water and you can control your home’s temperature on a thermostat. There are subtle differences however – a heat pump will provide a lower level of heat consistently throughout the day, whereas lots of homes use boilers to provide shorter blasts of heat at certain times, then turn the heating off. This means that you will be able to keep your home at a cosy ambient temperature all year round.

You can read our full comparison in this blog.

Solar panels and battery storage can work well with a heat pump. The solar panels will create the electricity for the heat pump to run on, essentially providing your own cycle of renewable energy, ideal for when you’re looking to reduce your carbon footprint even further. Our surveying team will be able to discuss this with you during a survey of your property.Click here to learn more about integrating solar panels, a heat pump, and batteries.

The amount your heat pump might cost to run will vary from household to household – depending on how warm you like your home, its size and the heat loss it experiences.

However, if you were to use your new heating system in exactly the same way as you were using a modern gas boiler, you would need to have a year-round average efficiency of about 280% to break even on costs (as electricity is currently more expensive than gas).

When designing your system, we aim to achieve a year-round average efficiency of 300% – 350%.

“Personally, since I have replaced my old gas boiler with a heat pump, I have saved about a third on my energy costs, and I have my home warmer now.” Max Waddingham, Head of Operations at Good Energy.

Find out more about heat pump efficiency and how much money you might expect to save in this article.

* Full terms about our ‘get free hot water for a year’ offer

This offer is available to new customers who purchase a Good Energy heat pump installation for their residential property within a UK serviceable postcode during the offer period, are residents of the UK, and are aged 18 years or over.  

Qualifying customers who redeem this offer will receive a one-off discount on their Good Energy heat pump installation sale price, worth the estimated cost of a year’s electricity to heat your home’s hot water. The calculation is based on the MCS methodology shown in your quote under “annual water heating (DHW) to be supplied by the installed renewable technology” and excludes immersion use for legionella. The discount uses the electricity price cap in effect on 1 November 2025 (25.73p/kWh) and is applied directly to your heat pump sale price, not as a monthly reduction on your energy bill. The maximum discount available is £514. 

All offers are subject to availability and only available to customers who meet the eligibility criteria. Good Energy reserves the right to replace or amend the range and value of available offers at any time. This offer ends 19th December 2025.

To read the full terms and conditions, click here

** Heat pumps are greener than a gas boiler

We use the government’s official carbon conversion factors to compare the carbon footprint of heating a home via a heat pump, with gas and oil. We use an efficiency of 360% for heat pumps, and 90% for oil and gas boilers. UK properties heated by a gas boilers could cut their heating carbon emissions by over 65% by upgrading to a heat pump. For oil-heated homes, this increases to over 80%. 

***You could save up to £8014 off your installation when using our offer on top of the BUS government grant

The Boiler Upgrade Scheme is a government grant of £7,500 towards the cost of a heat pump. Eligibility criteria applies. To find out more about the grant and if you are eligible please visit www.gov.uk/apply-boiler-upgrade-scheme

If you qualify for the maximum saving from our ‘free hot water for a year’ offer (worth up to £514 off), you could save a total of up to £8014 off.

****Good Energy heat pumps have a 360% average efficiency

Using remote monitoring, we analysed 102 Midea heat pumps over a full 12 months, covering all seasons. On average, these heat pumps achieved a 360% efficiency (a COP of 3.6) — meaning they produced 3.6 times more energy than they consumed. A 2023 government study of 291 heat pumps found an average efficiency of 290%; which ours outperform by 23%. 

Read more: How we know our heat pumps outperform others