Reducing Good Energy’s emissions 

Good Energy exists to enable people to fight the climate crisis. But running our business results in carbon emissions of our own. On this page, you can read about how we’re making the way that we work as green as possible.

To see everything else we’re doing to achieve our purpose of powering a cleaner, greener future – from becoming a heat pump installer to accelerating the transition to green transport – take a look at highlights from our 2022 annual report.

The Good Energy Offices

Tracking our progress 

Read about the different initiatives we’ve introduced to record and reduce our emissions.


EV charge points 

  • Six dual charge points are installed in the Monkton Reach office car park, allowing employees commuting to the office to charge their EVs. We install three more in 2017.

Efficient office lighting 

  • The entire lighting infrastructure across three floors of our office building is updated to LEDs. 


ISO 14001 accreditation 

  • Good Energy is certified as having an Environmental Management System that monitors and works to reduce the company’s environmental impact. This is internally audited every year and externally audited and re-certified every 3 years. Good Energy begins measuring its carbon footprint annually.  


Green Travel Allowance 

  • Employees qualify for this if they travel sustainably to the office, i.e. walking, cycling, using public transport, car sharing or driving an EV. 

Reducing our office space 

  • Good Energy moves from having four to two office buildings, totalling four floors and measuring 2,373m2. 


Online learning: Clean Energy Awareness 

  • All employees complete this training course when they join Good Energy, with modules including renewable generation, smart metering, the Feed-in Tariff, energy efficiency in the home and how we trade our energy. 


Moving to hybrid working 

  • We support all employees to work fully from home during Covid 19, reducing emissions related to commuting. As restrictions ease, we shift to a combination of office and home working.  

Hybrid Working Allowance 

  • Our new allowance supports employees with home office equipment and utility bills. 

Cutting down on paper 

  • We move to a digital-first billing system, reducing paper consumption from 16.9 tonnes in 2019 (equivalent to 16.1 tonnes of CO2 emissions) to 4.1 tonnes in 2021 (3 tonnes of CO2 emissions). 


A smaller, greener office 

  • We reduce our office space to just two floors of one building, measuring 1830m2. 

Measuring home working carbon emissions  

  • Our reduced office occupancy and emissions aren’t a true representation of our company emissions, so we begin measuring the electricity and heating required by employees whilst working at home. 

Relaunching our Green Allowance 

  • Employees can now claim our green allowance if they generate electricity at home, are a Good Energy customer or commute sustainably.


Joining the Science Based Targets Initiative 

  • Our carbon reduction targets are in line with limiting global warming to below 1.5C. 
  • Monthly emissions reporting helps us be more proactive with reacting to changes.

Welcoming our Green Champions 

  • Our new employee working group feeds back on office sustainability initiatives and provides ideas for improvement. 



  • 50% reduction in our office space, helping us reduce our emissions by 35%.


By the end of the decade, we hope to achieve our short-term emissions reductions targets under the Science Based Targets Initiative. 

2022 carbon report

Our greenhouse gas emissions for 2022 are shown in the infographic below. 

Key achievements from 2022 include:  

  • Reducing our carbon emissions by 35% compared to 2021.
  • Introducing new ways to track our carbon emissions – from setting a monthly carbon reporting KPI to track changes as they happen, to automating how we collect data about employee commuting.
  • Launching our Green Champions working group, who engage our people in our efforts to be more sustainable. The group helped us add Terracycle bins to our kitchens, substantially reducing our waste-to-landfill footprint.

How are emissions measured?

We follow the Greenhouse Gas Protocol Standard, which is an internationally recognised way of measuring greenhouse gas emissions. These are split into the following scopes: 

  • Scope 1 – Direct emissions, such as gas and refrigerants 
  • Scope 2 – Indirect emissions from electricity usage 
  • Scope 3 – Indirect emissions from activities such as travel and procurement. 

    Full details of our 2022 carbon emissions figures are available on pages 29 of our Annual Report.   

Setting Science Based Targets  

More than 2,000 businesses around the world are already voluntarily working with the Science Based Targets initiative – and we’re proud to be one of those organisations.   

Emissions targets are considered ‘science-based’ if they are in-line with what the latest climate science deems necessary to meet the goals of the Paris Agreement – limiting global warming to well below 2°C above pre-industrial levels and pursuing efforts to limit warming to 1.5°C.  

Our chosen target

In March 2022, the Science Based Targets initiative approved Good Energy’s near-term science-based target of reducing emissions by 50% by 2030 (from a 2018 base year).

Graph showing our carbon emission reduction performance.
How will we reduce our emissions further? 
  • Improve how we track emissions from home working, and throughout our supply chain. More extensive tracking means we expect that our emissions will rise compared to where they are at the moment.
  • Introduce initiatives such as a Green Home Stewardship policy, to support our people to work in a greener way.
  • Continue to engage employees in our progress through our Green Champions group.
  • Make our supply chain greener – work with green suppliers and introduce carbon emission data collection to the tendering and onboarding process.
  • Improve our digital carbon tracking.
How we offset residual emissions

We offset the carbon emissions that we can’t yet avoid by investing in Gold Standard Projects that improve access to green energy around the world.  

In 2022, we offset our workplace emissions by supporting the following project: Biogas Program for the Animal Husbandry Sector in Vietnam. This project works with rural communities in Vietnam to install and maintain biogas generators, which can convert farm waste into renewable biogas, for use as a cooking fuel. The project helps improve health and sanitation, creates jobs and reduces the use of solid fuel such as firewood. 

We support similar green energy projects to offset emissions from the gas supplied to our customers.