Reducing Good Energy’s emissions 

Good Energy exists to enable people to fight the climate crisis. But running our business results in carbon emissions of our own. On this page, you can read about how we’re making the way that we work as green as possible.

To see everything else we’re doing to achieve our purpose of powering a cleaner, greener future – from becoming a heat pump installer to accelerating the transition to green transport – take a look at highlights from our 2022 annual report.

The Good Energy Offices

Tracking our progress 

Read about the different initiatives we’ve introduced to record and reduce our emissions.


EV charge points 

  • Six dual charge points are installed in the Monkton Reach office car park, allowing employees commuting to the office to charge their EVs. We install three more in 2017.

Efficient office lighting 

  • The entire lighting infrastructure across three floors of our office building is updated to LEDs. 


ISO 14001 accreditation 

  • Good Energy is certified as having an Environmental Management System that monitors and works to reduce the company’s environmental impact. This is internally audited every year and externally audited and re-certified every 3 years. Good Energy begins measuring its carbon footprint annually.  


Green Travel Allowance 

  • Employees qualify for this if they travel sustainably to the office, i.e. walking, cycling, using public transport, car sharing or driving an EV. 

Reducing our office space 

  • Good Energy moves from having four to two office buildings, totalling four floors and measuring 2,373m2. 


Online learning: Clean Energy Awareness 

  • All employees complete this training course when they join Good Energy, with modules including renewable generation, smart metering, the Feed-in Tariff, energy efficiency in the home and how we trade our energy. 


Moving to hybrid working 

  • We support all employees to work fully from home during Covid 19, reducing emissions related to commuting. As restrictions ease, we shift to a combination of office and home working.  

Hybrid Working Allowance 

  • Our new allowance supports employees with home office equipment and utility bills. 

Cutting down on paper 

  • We move to a digital-first billing system, reducing paper consumption from 16.9 tonnes in 2019 (equivalent to 16.1 tonnes of CO2 emissions) to 4.1 tonnes in 2021 (3 tonnes of CO2 emissions). 


A smaller, greener office 

  • We reduce our office space to just two floors of one building, measuring 1830m2. 

Measuring home working carbon emissions  

  • Our reduced office occupancy and emissions aren’t a true representation of our company emissions, so we begin measuring the electricity and heating required by employees whilst working at home. 

Relaunching our Green Allowance 

  • Employees can now claim our green allowance if they generate electricity at home, are a Good Energy customer or commute sustainably.


Joining the Science Based Targets Initiative 

  • Our carbon reduction targets are in line with limiting global warming to below 1.5C. 
  • Monthly emissions reporting helps us be more proactive with reacting to changes.


  • 50% reduction in our office space, helping us to reduce energy consumption by 35%
  • Introduced fleet emissions into our carbon calculations (emissions consequently increased 70% when compared with 2022)


Introduction of a carbon working group tasked with the generation of new ideas to reduce our carbon footprint.


By the end of the decade, we hope to achieve our short-term emissions reductions targets under the Science Based Targets Initiative. 

2023 carbon report

Our greenhouse gas emissions for 2023 are shown in the infographic below.

Key achievements from 2023 include:  

  • Continued to make our carbon reporting more comprehensive. When employees book a desk using our workplace management system, it automatically logs emissions from their commute. It also uses national averages to calculate home-based emissions from employees not in the office.
  • Improved data collection from partners within our supply chain, with particular focus on emissions resulting from travelling to complete meter readings for customers.
  • Shared our experience in carbon reporting with businesses and organisations local to our office in Chippenham, supporting our community in how to track and reduce carbon emissions.
  • Incorporated fleet milage within our monthly carbon reporting KPI

How are emissions measured?

We follow the Greenhouse Gas Protocol Standard, which is an internationally recognised way of measuring greenhouse gas emissions. These are split into the following scopes: 

  • Scope 1 – Direct emissions, such as gas and refrigerants and fleet milage
  • Scope 2 – Indirect emissions from electricity usage 
  • Scope 3 – Indirect emissions from activities such as travel and procurement. 

    Full details of our 2023 carbon emissions figures are available on pages 19-23 of our Annual Report

Setting Science Based Targets  

More than 2,000 businesses around the world are already voluntarily working with the Science Based Targets initiative – and we’re proud to be one of those organisations.   

Emissions targets are considered ‘science-based’ if they are in-line with what the latest climate science deems necessary to meet the goals of the Paris Agreement – limiting global warming to well below 2°C above pre-industrial levels and pursuing efforts to limit warming to 1.5°C.  

Our chosen target

In March 2022, the Science Based Targets initiative approved Good Energy’s near-term science-based target of reducing emissions by 50% by 2030 (from a 2018 base year).

GE Target Reduction Performance
How will we reduce our emissions further? 
  • Having taken on over 100 new employees, engaging our employees with our sustainability strategy and emissions performance is a key focus for us this year
  • Developing a fleet strategy to reduce emissions from fuel consumption related to solar and heat pump installations, up until 2030.
  • Putting in place robust monitoring and carbon reduction targets for our solar installation businesses.
How we offset residual emissions

We offset the carbon emissions that we can’t yet avoid by investing in Gold Standard Projects that improve access to green energy around the world.  These include projects that enable rural communities in India and China to produce and use biogas, as well as a grid-scale biogas generation project in Turkey. (Section 6 and 7 in our 2023 renewable energy report discusses our green gas promise).