Our sustainability

Our journey to zero carbon emissions. 

Reducing Good Energy’s emissions 

Good Energy exists to enable people to fight the climate crisis. But running our business results in carbon emissions of our own. On this page, you can read about how we’re making the way that we work as green as possible – resulting in us achieving B Corp Certification in 2024.

Swipe to see our highlights through the years, or read our latest annual report using the link below.

View 2022 highlights View 2023 highlights Full 2023 Annual Report Full 2023 Annual Report

Tracking our progress

Read about the different initiatives we’ve introduced to record and reduce our emissions.

2016

EV charge points 

  • Six dual charge points are installed in the Monkton Reach office car park, allowing employees commuting to the office to charge their EVs. We install three more in 2017.

Efficient office lighting 

  • The entire lighting infrastructure across three floors of our office building is updated to LEDs. 

2017

ISO 14001 accreditation 

  • Good Energy is certified as having an Environmental Management System that monitors and works to reduce the company’s environmental impact. This is internally audited every year and externally audited and re-certified every 3 years. Good Energy begins measuring its carbon footprint annually.  

2018

Green Travel Allowance 

  • Employees qualify for this if they travel sustainably to the office, i.e. walking, cycling, using public transport, car sharing or driving an EV. 

Reducing our office space 

  • Good Energy moves from having four to two office buildings, totalling four floors and measuring 2,373m2. 

2019

Online learning: Clean Energy Awareness 

  • All employees complete this training course when they join Good Energy, with modules including renewable generation, smart metering, the Feed-in Tariff, energy efficiency in the home and how we trade our energy. 

2020

Moving to hybrid working 

  • We support all employees to work fully from home during Covid 19, reducing emissions related to commuting. As restrictions ease, we shift to a combination of office and home working.  

Hybrid Working Allowance 

  • Our new allowance supports employees with home office equipment and utility bills. 

Cutting down on paper 

  • We move to a digital-first billing system, reducing paper consumption from 16.9 tonnes in 2019 (equivalent to 16.1 tonnes of CO2 emissions) to 4.1 tonnes in 2021 (3 tonnes of CO2 emissions). 

2021

A smaller, greener office 

  • We reduce our office space to just two floors of one building, measuring 1830m2. 

Measuring home working carbon emissions  

  • Our reduced office occupancy and emissions aren’t a true representation of our company emissions, so we begin measuring the electricity and heating required by employees whilst working at home. 

Relaunching our Green Allowance 

  • Employees can now claim our green allowance if they generate electricity at home, are a Good Energy customer or commute sustainably.

2022

Joining the Science Based Targets Initiative 

  • Our carbon reduction targets are in line with limiting global warming to below 1.5C. 
  • Monthly emissions reporting helps us be more proactive with reacting to changes.

2023

  • 50% reduction in our office space, helping us to reduce energy consumption by 35%
  • Introduced fleet emissions into our carbon calculations (emissions consequently increased 70% when compared with 2022)

2024

  • Introduction of a carbon working group tasked with generating new ideas to reduce our carbon footprint. 
  • Achieved B Corp Certification with a score of 118.5 (you need to score at least 80 to become a B Corp). 

 

2030

By the end of the decade, we hope to achieve our short-term emissions reductions targets under the Science Based Targets Initiative. 

We’re B Corp certified 

As one of the UK’s first purpose-led businesses, becoming a B Corp has been our ambition for a long time. And in 2024, we achieved that ambition – making us the only B Corp home energy supplier in the UK. 

We’re also one of very few UK Listed B Corp companies – enabling anyone to buy shares in a company with a purpose. 

Find out more about our B Corp journey

Our 2023 carbon report

Our key achievements from 2023 include:

    • Made our carbon reporting more comprehensive. When employees book a desk, we automatically logs emissions from their commute. we also use national averages to calculate home-based emissions from employees not in the office.

    • Improved data collection from partners within our supply chain, with particular focus on emissions resulting from travelling to complete meter readings for customers.

    • Shared our experience in carbon reporting with businesses and organisations local to our office in Chippenham, supporting our community in how to track and reduce carbon emissions.

    • Incorporated fleet milage within our monthly carbon reporting KPI

Find out more about our B Corp journey
Carbon monitoring

How do we measure our emissions?

We follow the Greenhouse Gas Protocol Standard, which is an internationally recognised way of measuring greenhouse gas emissions. These are split into the following scopes: 

Scope 1 – Direct emissions, such as gas and refrigerants and fleet milage
Scope 2 – Indirect emissions from electricity usage 
Scope 3 – Indirect emissions from activities such as travel and procurement. 

Full details of our 2023 carbon emissions figures are available on pages 19-23 of our Annual Report

Setting science-based targets

More than 4,000 businesses around the world are already voluntarily working with the Science Based Targets initiative – and we’re proud to be one of those organisations.   

Emissions targets are considered ‘science-based’ if they are in-line with what the latest climate science deems necessary to meet the goals of the Paris Agreement – limiting global warming to well below 2°C above pre-industrial levels and pursuing efforts to limit warming to 1.5°C.  

Our chosen target

In March 2022, the Science Based Targets initiative approved Good Energy’s near-term science-based target of reducing emissions by 50% by 2030 (from a 2018 base year).

GE Target Reduction Performance

How will we reduce our emissions?

Having taken on over 100 new employees, engaging our employees with our sustainability strategy and emissions performance is a key focus for us this year

Developing a fleet strategy to reduce emissions from fuel consumption related to solar and heat pump installations, up until 2030.

Putting in place robust monitoring and carbon reduction targets for our solar installation businesses.

How do we offset residual emissions?

We offset the carbon emissions that we can’t yet avoid by investing in Gold Standard Projects that improve access to green energy around the world.  Find out more about these projects here.

Read our Environmental Policy