Our service
How we look after you – and help you look after your green energy.
What our customers say about us…
“I received a very prompt reply to my email and my query was instantly sorted. It was wonderful to see how quickly the issue was resolved. Great people.”
“Very prompt reply and refund sorted out.”
“Excellent communication from green energy consultant Jemma S in response to my FiT enquiries (following installation of a storage battery). Very helpful!”
“I have been with Good Energy since my solar panel installation back in 2019 and have always found them to be very professional, diligent in finding solutions, and helpful with any …”
Trustscore 4.8 | 14,877 reviews
Manage your energy your way
Log into your online account or download the app to take care of your energy whenever you need to. No need to wait around on call centre opening hours (although if you do need to call us, we’re happy to hear from you).Submit meter readings, see your balance and usage, keep your details up to date and more – all in your own time.
Your energy questions answered
Wondering how to read your monthly statement or your energy meter? Want to know how we calculate your Direct Debit payments or what you need to do if you’re moving house? Find it all on our support pages.
