Contact the team

Already a customer?

Talk to our dedicated account management team

Small Business

If you're one of our small business customers and have a question about your account, please email sme-support@goodenergy.co.uk or call 0345 034 2401 (Monday–Friday, 9am–5pm).

Large Business

If you have any queries about your existing Half Hourly, Purchase Power Agreement (PPA) or Feed-in Tariff for Business account, please contact our dedicated account management team.

Call us on 0345 034 2401 or, depending on the type of account you have, please email one of the following addresses:

Generators

Small generators 

If you're a small generator and have a question about your SmartGen account, please email smartgen@goodenergy.co.uk or call 0345 034 2402.

Large generators (PPA)

If you're a large generator and have a question about your PPA account, please email ppa@goodenergy.co.uk or call 0345 034 2402.

Have an emergency?

If you can smell gas, please call the National Grid immediately on 0800 111 999.

If there's a power cut in your area, please call your electricity network operator on 105.

Interested in joining Good Energy?

Find out more about becoming a customer

Get in touch with our experienced sales team to find out more, including how choosing clean power can benefit your business. Alternatively, if you're a renewable generator, learn more about setting up a Power Purchase Agreement with us.