Reports and Policies
How we do business
We aim to make sure everything about Good Energy is as green and fair as possible. If you want to dig into the details, take a look at our reports and policies.
Reports & policies
Tracking our progress and commitments around being a green, ethical and inclusive business.
Our Purpose
Good Energy exists to power a cleaner, greener world together with our customers, generators, investors and people. Each year, we track our progress towards our goal in our purpose report. Read the highlights from our 2022 Annual Report or download full reports.
Gender pay
Everything we do at Good Energy is underpinned by values of fairness and inclusion. We believe that a diverse workforce leads us to being a better business; one more in touch with our customers and better placed to fight climate change.
Renewable Energy Report
Good Energy always has and always will supply 100% renewable electricity, derived only from UK sources of generation – this is our brand promise. This report, audited by SGS, provides the guarantee to our customers that we are delivering on our promise, and helping them to cut their carbon.
Sustainable procurement policy
We aim to make sure that our procurement activities meet our needs in terms of sustainability, quality, quantity, price and timeliness of delivery – while also enabling fair and open competition.
How we buy power
Sourcing 100% renewable electricity is vital to our business. We have some of the strictest purchasing criteria in the energy industry that aims to make sure our generation has as little negative impact on the surrounding ecological and socio-economic environments as possible.
Our renewable energy procurement strategy outlines what types of sites we buy power from. Our biogeneration procurement policy goes into more depth on how we make sure we’re buying power from sustainably managed biofuel generation sites.
For other goods and services, our processes support us to select suppliers fairly and openly while considering their ethical and sustainable credentials. Our commitments to the suppliers we contract with are outlined in our Standard Terms and Conditions (Supply of Goods and Services).
Smart Meter Rollout Targets
Ofgem Minimum Planned Annual Smart Meter Rollout Target for Gas: 4235 meters during 2023
Ofgem Minimum Planned Annual Smart Meter Rollout Target for Elec: 8268 meters during 2023
2022 smart rollout results
| Fuel | Target Number | Number of Qualifying Metering Systems installed in Qualifying Relevant Premises | Was the Target number met? |
| Electricity | 7821 | 7656 | No |
| Gas | 4209 | 4242 | Yes |