Energy bills cause most complaints - Good Energy responds to Citizens Advice findings

Customers should be able to trust their energy supplier to act in their best interest. I would encourage people to switch to a smaller supplier if they feel they can’t trust their current provider to give them top-rate customer service,” said Juliet Davenport, CEO and founder of Good Energy.

“Many of our customers tell us that first-class customer service is one of the things they value most from their energy company – something that other research has shown is more often available from the smaller, independent suppliers like Good Energy than from the Big Six.

“Our consistently high standards over the last few years reflect our commitment to always keeping the customer at the heart of everything we do”.

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