Help and support

Meters and meter readings

Your online account (App and Portal)

Not happy with our service?

We're really proud of our history of delivering excellent customer service. We work hard to ensure that all of our staff are well-trained and highly knowledgeable across all areas of business. Even with the best in the world, we know that things can go wrong from time to time. If that happens we want to hear from you to put things right.

Our complaints procedure

Not happy with our service?

We're really proud of our history of delivering excellent customer service. We work hard to ensure that all of our staff are well-trained and highly knowledgeable across all areas of business. Even with the best in the world, we know that things can go wrong from time to time. If that happens we want to hear from you to put things right.

Our complaints procedure

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