Send us a meter reading
We aim to read your electricity and gas meters once a year, but sending us quarterly readings helps us bill you more accurately. Keeping an eye on how much energy you use can also help you cut your bills, making them lighter on the planet and your pocket.
It only takes a few minutes to do using the form below. If you need help please see our meter reading guide. If you’re still unsure, give us a call on 0845 601 1410 and someone from the team will be happy to help.
If you're on our Feed-in Tariff scheme you can also send us a Total Generation Meter reading using the form below. Give us a call on 0845 601 1410 if you need any help, or follow the link for more information on the Feed-in Tariff payment process.
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How to read your meter
Your account number
When you enter your account number you only need to enter the numbers, please leave off the E or G at the end.