Recommend to a friend frequently asked questions

How many friends can I introduce Good Energy to?

There are no limitations to the number of friends you can recommend us to. 

Will my friend know I've introduced them to Good Energy?

Yes, we’ll let your friend know that you’ve recommended us to them. 

How will I know if my friend has joined Good Energy?

Once your friend has successfully signed up with us, you’ll see a Recommend a Friend credit amount of £25 appear on your bill. 

When will my reward arrive?

A £25 credit will be automatically added to your bill within 30 days of your friends ‘supply start date’.

What if my reward doesn’t arrive?

Please email us at with your name, phone number and the full name of your friend and when you (or your friend signed up with us). We’ll look into it for you and let you know what’s happening. 

Why can’t I claim my reward as soon as I've introduced my friend?

Your friend must receive their ‘supply start date’ to confirm they have successfully joined Good Energy.

Does my friend have to be a Good Energy electricity and/or gas supply customer?

Yes, your friend needs to choose Good Energy electricity and/or gas supply if you want to claim the reward.

When will my friend receive their reward?

The £25 credit will be automatically applied as a credit to your friend’s first bill once their supply has successfully switched to Good Energy.

Ready to switch?