How to read your meter

This short guide aims to explain how to read the most common traditional meters found in the UK today, including everything from electric single rate digital meters, Economy 7 electric meters to gas digital and dial meters.

If you have queries about a prepayment meter, please look here.

 

Electric meters

Single rate digital meter

  • Read the numbers from left to right, including any zeros and ignoring the final digit
  • Don’t worry about sending anything that comes after a decimal place or in red
  • If in doubt, check your reading is 5 digits long

The reading in the image on the right would be 71683.

 

 

Electric dial meter

  • Read the dials from left to right
  • Dials next to each other move in opposite directions
  • If the pointer falls in between numbers, always note the lower number
  • If your pointer is between 9 and 0, 9 is the lower number
  • Ignore any red dials

 The reading on the left would be 94286.

 

Economy 7 Meter

  • Read the numbers from left to right, including any zeros and ignoring the last digit of each rate
  • Your low rate is often referred to as your ‘night reading’ while the normal rate is also known as ‘day reading’
  • The two readings allow us to distinguish how much electricity your using in the day vs the night and bill you accurately

The low rate reading on the right would be 03781.

The normal rate reading on the right would be 54814. 

 

 

 

 

 

Electronic meter

You could have an electronic meter if you are an Economy 7 or SuperDeal/Flexiheat (only available in certain areas in the South) customer.

  • Ignore the red button
  • Press the blue button to change the screen display to show what you want
  • Ignore anything after the decimal point

This reading would be 55868.

 

 

Display settings (for Economy 7 and electronic meter setups)

This table details what data will show based on the number you press on the meter.

Economy 7 Display SuperDeal/Flexiheat
Normal display total units
1 Test display (shows system is working) 1
2 The time 2
3 The date 4
4 Rate 1 - Day unit rate 5
5 Rate 2 - Night unit rate 6
6 Total number of day and night units 7
Heat units 8
7 Display returns to normal display 9

Gas meters

Gas digital meter

  • Read the numbers from left to right, including any zeros
  • Ignore any numbers in red
  • Ignore any numbers after a decimal point
  • Use only the white digits

The reading on the right would be 7832.

 

 

5 digit digital meter

  • Read the numbers from left to right, including any zeros
  • Use only the first five numbers

The reading on the left would be 85965.

 

 

Gas dial meter

  • Dials next to each other revolve in different directions
  • If the pointer is between two numbers, choose the lowest number of the two
  • If the pointer is between 9 and 0, 9 is the lowest number as 0 is the start of the next revolution
  • Ignore the dials marked '100 per rev', any red dials, and the large dial
  • Read the digits from left to right

The reading on the right would be 8859.

 

We hope that with this guide, you’ve been able to work out which type of meters you have in your property and how to read them. 

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