£12 rebate for domestic electricity customers

The Government Electricity Rebate (GER) is a £12 government contribution to help lower the impacts of these Government environmental and social policy costs on consumer energy bills. It’s part of a wider package of measures which will reduce household energy bills by an average of around £50 per year in 2014 and 2015.

You’ll see the Government Electricity Rebate appear as a credit on your energy statement in the autumn.

Find out more about this rebate and who qualifies for it.

If you believe you should have received this rebate and didn’t get it, please contact our customer care team with your account number and we’ll look into it for you. You can call them on 0800 254 0000 Monday to Friday 8am–8pm (excluding bank holidays) and Saturdays 8am–1pm.

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