Cookie policy

About cookies

Cookies are small text files that are saved to your device. Good Energy uses cookies to remember users during a visit and when you return to the site. Cookies are also needed to enable certain functionality. We sometimes use cookies to help us understand how our customers use our website, using this information to help plan improvements to the website.

There are two main kinds of cookies: session cookies and persistent cookies. Session cookies are deleted from your computer when you close your browser, whereas persistent cookies remain stored on your computer until deleted, or until they reach their expiry date. Persistent cookies allow us to recognise you when you return to the site, identify your preferences so as to provide you with a more personalised service and speed up searches that you conduct when visiting. Good Energy does not use cookies to collect or store personally identifiable information about you.

New Data Protection laws introduced in May 2015 will change the way we manage and use cookies. These changes will be made in line with the requirement to meet in 2018.

Controlling and removing cookies

Good Energy does not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies which are set by the Good Energy website, or indeed any other website, you can do this through your browser settings. The Help function within your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual. Please be aware that restricting cookies may impact on the functionality of the Good Energy website.

Cookies on our website

This is a list of the main cookies set by the Good Energy website, and what each is used for:

Cookie  Type  Description
 __RequestVerificationToken  Session This is an anti forgery token that helps us to prevent cross-site request forgery attacks. This cookie contains no personal information and will only be stored for the duration of your browser session.
 _ga  Persistent

This is used by Google Analytics, which allows us to monitor how our site is being used, to distinguish individual users. This cookie contains no personal information and will be stored for 2 years.

 _gat  Persistent

This is also used by Google Analytics to limit the number of requests that have to be made. This cookie contains no personal information and will be stored for 2 years.

 ge_allowCookies

 Persistent

This cookie is used to prevent our site from alerting you to our cookie policy after you have dismissed the message for the first time. This cookie contains no personal information and will be stored for 1 year.

 tms_VisitorID  Persistent This cookie is used by a third party, Fresh Relevance, to keep track of users who get a quote using our site. It stores a unique id for the device. This is used to keep track of your shopping, to send/show you offers that relate to the products viewed, so you can be contacted by email if you seem to be having problems, or to help us improve the Website. We will not sell or pass on this information to third parties. This cookie contains no personal information and will be stored for 2 years.
 tms_wsip  Persistent This cookie is also used by Fresh relevance to record whether the device has a modern web browser that supports a more efficient communication channel called "web sockets". This cookie contains no personal information and will be stored for 30 minutes.
_dc_gtm_UAXXX  Persistent This is used by Google Tag Manager, it is used to help identify the visitors by either age, gender, or interests by DoubleClick - Google Tag Manager.. This cookie contains no personal information and will be stored for 10 minutes.
 ARRAffinity  Session This cookie is used by our hosting provider to balance the load across the web servers and help ensure optimal performance for our users. This cookie contains no personal information and will only be stored for the duration of your browser session.

  

Ready to switch?