Help

  • Frequently asked questions

    Have a query about the online account? From how to add multiple accounts to getting records of past meter readings and payments, please check our online account FAQ.

  • How to read your energy statement

    Make sense of your energy statements with this handy guide.

Here you can find everything you need to know about managing your business energy account. From FAQs about our new online account and a guide to help you read your bill.

If you need further support, please email us at sme-support@goodenergy.co.uk

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