Our service
How we look after you – and help you look after your green energy.
What our customers say about us…
“I received always right help from the team working in the company. There was always solution for my issues as when my top ap did not go through or when …”
“When I spoke to Rachel S of team A she sorted out my query on submitting a photo of my meter reading. She emailed me link to enable me to …”
“Gifty A was really helpful and clear on what I need to do. All happened effortlessly.”
“I moved house months ago, and forgot to submit my final Feed in Traffif reading. But got a pleasant reminder from Donna to do so. Which I did, and she …”
Trustscore 4.8 | 13949 reviews
Manage your energy your way
No need to wait around on call centre opening hours (although if you do need to call us, we’re happy to hear from you). Log into your online account or download the app to take care of your energy whenever you need to. Submit meter readings, see your balance and usage, keep your details up to date and more – all in your own time.
Your energy questions answered
Wondering how to read your monthly statement or your energy meter? Want to know how we calculate your Direct Debit payments or what you need to do if you’re moving house? Find it all on our support pages.
