Our service
How we look after you – and help you look after your green energy.
What our customers say about us…
“Friendly service, great company, “
“Thank you to Lily for sorting out a tangled and inaccurate account and generating one that made sense.”
“Thank you Gina for sorting out my Solar Savings tariff today. I am very happy with the prompt service to deal with this. Thanks”
“Can’t fault these guys. Started out with them several years ago and stuck with them. They had one simple tariff back in those days which was not a million miles …”
Trustscore 4.8 | 10984 reviews
Manage your energy your way
No need to wait around on call centre opening hours (although if you do need to call us, we’re happy to hear from you). Log into your online account or download the app to take care of your energy whenever you need to. Submit meter readings, see your balance and usage, keep your details up to date and more – all in your own time.
Your energy questions answered
Wondering how to read your monthly statement or your energy meter? Want to know how we calculate your Direct Debit payments or what you need to do if you’re moving house? Find it all on our support pages.
