Our service
How we look after you – and help you look after your green energy.
What our customers say about us…
“Contacted Good Energy in regard to setting up a date for a smart meter installation. Received a prompt efficient and friendly service from Natasha. Thank you”
“I have been having an on-going issue of not receiving FiT payments for over a year now, owing to an apparent mismatch of information held on the system and the …”
“Rachel S was fantastic!”
“Jhonny was extremely helpful and a pleasure to talk to.”
Trustscore 4.8 | 13031 reviews
Manage your energy your way
No need to wait around on call centre opening hours (although if you do need to call us, we’re happy to hear from you). Log into your online account or download the app to take care of your energy whenever you need to. Submit meter readings, see your balance and usage, keep your details up to date and more – all in your own time.
Your energy questions answered
Wondering how to read your monthly statement or your energy meter? Want to know how we calculate your Direct Debit payments or what you need to do if you’re moving house? Find it all on our support pages.
