Our service
How we look after you – and help you look after your green energy.
What our customers say about us…
“Spoke to Chloe (home Team C) with an enquiry about tariffs. She was very helpful, and when she didn’t know something promised a follow up e-mail which arrived within 30 minutes”
“Good communication and timely reply. I have notified them I’m moving out,(Gifty) even reached out to me just after I moved out without the need to contact them. …”
“I’ve recently had solar and battery installed by good energy, the team have been great from start to finish with any problems I’ve had along the way. I …”
“Contacted re removal of gas supply as ASHP going in. Very swift response (Thanks Rafi & Gifty) appointment booked. Entirely hassle-free, as always when dealing with Good Energy”
Trustscore 4.8 | 14,510 reviews
Manage your energy your way
Log into your online account or download the app to take care of your energy whenever you need to. No need to wait around on call centre opening hours (although if you do need to call us, we’re happy to hear from you).Submit meter readings, see your balance and usage, keep your details up to date and more – all in your own time.
Your energy questions answered
Wondering how to read your monthly statement or your energy meter? Want to know how we calculate your Direct Debit payments or what you need to do if you’re moving house? Find it all on our support pages.
