Systems Analyst, Business Services
Circa £25,000 + excellent benefits
We are one of the UKs fastest growing green energy companies supplying 100% renewable electricity and green gas to domestic and business customers. Our sustainable and ethical approach to how we do business, combined with our award winning customer service, gives us high levels of customer and employee engagement.
We set up and own the UK’s first commercial wind farm and have expanded our energy generation capacity with a portfolio of our own wind and solar farms. The company was founded in 1999, is listed on AIM and now employs over 300 people in the historic market town of Chippenham, Wiltshire.
About the role
This role sits in our Business Systems Team, within the wider Business Services function, which is ultimately responsible for the growth of business customers through development and delivery of services. The Business Systems Team is responsible for developing and maintaining the systems that underpin the Business Services function. These include the customer management systems for our PPA and Business Sales teams—as well as systems for billing, data management and brokerage.
The team is also tasked with ensuring the data utilised by Business Services within these systems is correct by validating all incoming data, storing data efficiently and managing outgoing data streams.
The role of the Systems Analyst is to support the Business Systems Team in all these areas, but particularly to focus on improving processes, managing databases and maintaining data integrity. This is an exciting opportunity for an individual with strong programming skills to apply themselves to a growing area of the business and learn more about the Energy Industry.
Key Responsibilities include:
- Support Data and Systems implementation to ensure the B2B business processes are streamlined
- Work on innovative solutions for PPA, FiT and Supply process issues
- Maintain and develop the existing business databases
- Work closely with the Half Hourly Data Analyst to improve the process of data checking and identify and act upon areas for improvement.
- Provide regular reports to Business Systems Manager on systems development and the progress that is being made.
- Data analytics and ensuring the data we hold is accurate and up to date
- Provide high level and summary reporting
- Assist Propositions Manager with new product offerings
With previous programming experience in Access and VBA, you will have a comprehensive understanding of relational databases and be able to build solutions in Excel and Access. You will also be able to demonstrate your ability to work independently and be able to see things through to their conclusion. Confident and a quick learner you’ll be able to investigate and identify the inner workings of bespoke systems quickly.
It would be a distinct advantage if you are also comfortable working with SQL, or you have previously worked in a data role within an Energy Supplier.
You don’t have to have a background in renewable energy but you must be motivated by working for a purpose and values led organisation, and have the capability to learn about a complex industry, fast.
We value taking a straightforward approach in how we work together, being determined and resilient in realising our purpose. We are inclusive and fair in balancing the needs of our people, customer, shareholders and futureholders. We look for people whose personal values and behaviours align with this.
We are a challenger in the energy market and this is an energy company like no other. You will work alongside colleagues who put our customers and our values at the heart of everything they do. You’ll be part of a small and friendly team so expect to make new friends and enjoy team activities outside of work. Just like us and our customers you will have an interest and understanding of environmental issues.
Behaviours - Works in a way which role models our values:
Straightforward - We are straightforward in how we communicate with each other and get things done.
Determined - We are determined and resilient, overcoming challenges to realise our purpose together.
Inclusive - We value people’s differences and recognise the strength they give us when we work together
Fair - In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our futureholders.
In addition to a competitive salary we also offer a wide range of benefits. Our office in Chippenham is very accessible; just a short drive off the M4 and a two minute walk from the train station.
If you’d like to be part of a multi award winning, innovative and fast growing ethical energy business, we’d love to hear from you.
To apply please send a covering letter and a copy of your CV to email@example.com.
The closing date for this role is Sunday 30th July 2017.
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