SME Sales Advisor
Up to £25k plus excellent benefits
We are one of the UKs fastest growing green energy companies supplying 100% renewable electricity and green gas to domestic and business customers. Our sustainable and ethical approach to how we do business, combined with our award winning customer service, gives us high levels of customer and employee engagement.
Our purpose is to provide people with a choice to make a cleaner, greener future together. We do this by providing access to locally sourced renewable energy.We set up and own the UK’s first commercial wind farm and have expanded our energy generation capacity with a portfolio of our own wind and solar farms. The company was founded in 1999, is listed on AIM and now employs over 300 people in the historic market town of Chippenham, Wiltshire.
About the role
So we are not your typical energy company and this is not a typical Sales role. Working within our Business Services Team in this role, you will be responsible for supporting the Business Services Team to grow and deliver business sales. With responsibility for inbound and outbound SME business sales, you will take incoming calls through the sales line, and follow up on leads generated by marketing and the website. You will also identify, qualify and close inbound sales leads received by email. The SME team is also responsible for minimising losses by proactively contacting lapsing customers to win them back.
- Following up all marketing leads and inbound phone sales enquiries to maximise sales and retention conversion rates. .
- Proactively dealing with inbound email enquiries for SME businesses with the aim of converting them into a customer.
- Following up all leads generated by marketing campaigns/activity and emails received from potential customers promptly, to maximise Good Energy’s conversion, in accordance with KPIs.
- Minimising Good Energy losses, by proactively contacting lapsing customers and seeking to retain them, within industry guidelines and using appropriate sales techniques.
- Building and maintaining strong Customer relationships
- Supporting event-based sales activity as required.
You’ll have a previous experience of working in a dynamic sales function both inbound and outbound and will be able to demonstrate a proven record of converting sales leads and the results you have achieved. Having worked in a target driven environment you will have proactively developed sales opportunities, you will have a flair for building relationships and delivering excellent customer service.
You will be a confident and engaging communicator and will have excellent negotiation and influencing skills in order to delivery commercially astute results.
You don’t have to have a background in renewable energy but you must be motivated by working for a purpose and values led organisation, and have the capability to learn about a complex industry, fast.
Behaviours - Works in a way which role models our values:
We are straightforward in how we communicate with each other and get things done.
We are determined and resilient, overcoming challenges to realise our purpose together.
We value people’s differences and recognise the strength they give us when we work together.
In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our futureholders.
In addition to a competitive salary we also offer a wide range of benefits. Our office in Chippenham is very accessible; just a short drive off the M4 and a two minute walk from the train station.
If you’d like to be part of a multi award winning, innovative and fast growing ethical energy business, we’d love to hear from you.
To apply please send a covering letter and a copy of your CV to firstname.lastname@example.org.
The closing date for this role is Wednesday 25th October 2017
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