Receptionist, Facilities and Asset Administrator (12 month Fixed Term Contract)

Salary: Competitive plus excellent benefits

About us

We are one of the UKs fastest growing green energy companies supplying 100% renewable electricity and green gas to domestic and business customers. Our sustainable and ethical approach to how we do business, combined with our award winning customer service, gives us high levels of customer and employee engagement.  

Our purpose is to provide people with a choice to make a cleaner, greener future together.  We do this by providing access to locally sourced renewable energy.We set up and own the UK’s first commercial wind farm and have expanded our energy generation capacity with a portfolio of our own wind and solar farms. The company was founded in 1999, is listed on AIM and now employs over 300 people in the historic market town of Chippenham, Wiltshire.

About the role

The facilities and asset management department has just a few members of staff to support staff spread across multiple buildings in Chippenham and 11 renewable energy assets spread across the UK. We have a vacancy for a Receptionist, Facilities and Asset Administrator to join the team to provide vital support for a busy and exciting 12 months.

This role would suit someone that is self-reliant, able to multitask; while also having the aptitude to deliver great customer service to our staff, landowners, visitors and working contractors. The Receptionist, Facilities and Asset administrator will work alongside two other members of staff and will support two departments in providing great customer service and the role will be a center point for managing workplace and asset management concerns.

This role will contain a great deal of administration and it will be front-of-house.

Key responsibilities include:

  • Manage reception, postal processes and stationery orders.
  • Perform reception visitor and FM contractor coordination duties.
  • Respond to incoming departmental queries via phone or email.
  • Undertake internal and external building checks to maintain a good “Front-Of-House” appearance.
  • Manage departmental storage locations with support from the Facilities Manager.
  • Act as a “Responsible Persons” in the event of a fire or medical emergency.
  • Support ISO:14001 business accreditation by collecting and filing up-to-date office documentation.
  • Provide financial and project administrative support to the FM and Asset Management department
  • Manage communications between our business and Asset Management landowners.
  • Manage car bookings for the business, FM and Asset Management department.
  • Monitor holiday bookings, sick leave and other absences for the FM and Asset Management department.

About you

With previous experience of having worked in a facilities management function, you will be customer focused with a friendly and approachable style. You will be proactive and always looking to make improvements. You’ll be organised with the ability to prioritise in a fast paced environment with both administration and customer service experience. You’ll have great communication skills both verbal and written and pride yourself on your attention to detail. You’ll be confident and will relish the variety this role provides.

A background in the UK energy sector is desirable but not essential, however you must be motivated by working for a purpose and values led organisation, with the capability to learn about a complex industry, fast.    

We are a challenger in the energy market and this is an energy company like no other. You will work alongside colleagues who put our customers and our values at the heart of everything they do. You’ll be part of a small and friendly team so expect to make new friends and enjoy team activities outside of work. Just like us and our customers you will have an interest and understanding of environmental issues.

Behaviours - Works in a way which role models our values: 

Straightforward

We are straightforward in how we communicate with each other and get things done.

Determined

We are determined and resilient, overcoming challenges to realise our purpose together.

Inclusive

We value people’s differences and recognise the strength they give us when we work together.

Fair

In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our futureholders.

In addition to a competitive salary we also offer a wide range of benefits. Our office in Chippenham is very accessible; just a short drive off the M4 and a two minute walk from the train station.

If you’d like to be part of a multi award winning, innovative and fast growing ethical energy business, we’d love to hear from you.

To apply please send a covering letter and a copy of your CV to jobs@goodenergy.co.uk.

The closing date for this role is Sunday 19th November 2017

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