Compliance Officer

£30k-£35k (dependent on experience) & excellent benefits

About us
Changing the world is no easy task. But in 1999 that’s exactly what Good Energy set out to do. Its purpose is to enable people, in their homes and their businesses, to play an important role in combatting climate change, by providing households and businesses access to locally sourced 100% renewable energy. Fast forward to today, and the business is now a key player in the renewable energy space, and despite challenging market conditions has continued to grow profitably over the past 5 years.

The business has recently reviewed its longer term strategy and is now poised to take a leap forwards, focused on a transformational growth agenda which delivers long term value for its customers, shareholders and people. This will enable the achievement of its purpose; powering the choice for customers, of a cleaner greener future. Good Energy now employs around 300 people in the historic market town of Chippenham, Wiltshire.

About the role
Reporting to the Regulation and Compliance Manager, as Compliance Officer you will support the delivery, and evidencing of, current and forthcoming regulatory obligations. This role is integral to ensuring Good Energy can deliver the outcomes required by applicable industry codes, obligations, and laws. You’ll support operational teams by collaboratively conducting impact assessments of forthcoming changes, and supporting the embedding of processes to meet new regulatory requirements.

You will support a culture of compliance across the business and work in collaboration with internal stakeholders to support their understanding of the impacts of changes and to work with them to deliver solutions which are consistent with regulatory obligations.

You will be responsible for reporting progress and outcomes of internal change initiatives at relevant governance meetings such as the Audit and Risk Committee.

About You
You’ll be degree qualified, or with equivalent experience, and will have previous experience working in a similar role in a highly regulated industry. You’ll ideally have practical knowledge of the OFGEM supply licence, consumer law, GDPR and industry code agreements for the supply of energy. You will be able to demonstrate working commercially with key stakeholders to deliver solutions that are easy to use and have considered related risk.

Confident working with and influencing internal stakeholders at all levels across the business, you can escalate issues clearly, and provide logical, commercially considered and pragmatic recommendations, supported by data where possible. You are someone with experience of external relationship management with applicable regulators (OFGEM, ICO), ensuring relationships are maintained and mutually beneficial.

You are willing and able to challenge stakeholders where necessary, and defend own views when challenged and seek to reach alignment and a pragmatic solution.

Behaviours - Works in a way which role models our values:

We are straightforward in how we communicate with each other and get things done.

We are determined and resilient, overcoming challenges to realise our purpose together.

We value people’s differences and recognise the strength they give us when we work together.

In fulfilling our purpose, we aim to balance fairly the needs of our people with those of our customers, our shareholders and our future holders.

In addition to a competitive salary we also offer a wide range of benefits. Our office in Chippenham is very accessible; just a short drive off the M4 and a two minute walk from the train station.
If you’d like to be part of a multi award winning, innovative and fast growing ethical energy business, we’d love to hear from you.

To apply please send a covering letter and a copy of your CV to

By applying for a job at Good Energy, you agree that we’ll process your details for the purpose of applying for this vacancy. We’ll have access to your personal information from your application and other materials you submit in support of your application. We’ll retain your personal information on our own systems to facilitate the administration of the recruitment process and we’ll share your application with the relevant hiring manager. We won’t share your information for marketing purposes or with any third parties without your expressed consent (if we decide to perform a psychometric test we’ll require additional consent for being able to profile your personal information). We’ll retain your information if you’re unsuccessful for 6 months unless requested not to at which point your data will be deleted.

The closing date for this role is 20th January 2019

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