In 2020 we’re transforming the service we offer our customers so we can help more people choose a cleaner, greener future together. This means we have a number of new roles available in our teams of Clean Energy Experts. Find out more about joining the team building the future of Good Energy.
You can always find our latest roles here. You can also get in touch with us on firstname.lastname@example.org
Our customer operations team are building a new, greener future
In 2020 we’re transforming the service we offer our customers so we can help more people choose a cleaner, greener future together. Because everyone has the right to power their homes and businesses without risking the earth. All of our futures depend on it.
To do this, we need your help. Will you join our fight?
So, where do I fit in?
Our customers are at the heart of our business. Whether it’s through providing exceptional support, fixing complex customer queries or educating them on clean power and renewables, you’ll take full ownership of your customers journey.
You could be talking to our customers via a number of channels, making sure they always receive the same exceptional level of experience in line with our purpose and values.
You’ll be passionate about your own development as well as supporting your team through collaboration, feedback and on the spot coaching conversations.
Do I need to be an energy expert to apply?
Not at all. We’re passionate about developing our people so we’ll invest in you and help you become an expert in the latest green technology. It starts with an intensive 3 week induction. But we never stop – regular drop in sessions to hear about new developments, formal and informal training for everyone, and an active social media network mean you can share knowledge, as well as learning in more traditional settings.
And when you’re ready for your next challenge at Good Energy we’ll make sure you’re stretched and developed. So, if you’re dedicated to excellent service, have a keen interest in green energy and renewables, thrive within an agile environment, we want to hear from you.
Clean Energy Specialist
Our squads of Clean Energy Specialists are the experts our domestic customers rely on. You’ll use the latest technology to make Good Energy straightforward to deal with and make it easier for more people to choose clean energy.
Our business team provide specialist expertise to our inspiring business customers. You’ll be giving businesses like Bafta and the Eden Project expert advice on their green energy needs. These are businesses that have chosen to work with us to fight climate change.
Account Health Specialist
We’re serious about treating our customers fairly. As an Account Health Specialist, you’ll provide expert knowledge and support to customers in debt. We know energy bills are complicated, so you’ll help make it simple for our most vulnerable customers.
Ready to switch?