How to pay your bill

Direct Debit
Most of our customers pay by monthly Direct Debit. With equal installments automatically debited from your account each month, not only is it less hassle for you; it helps us keep our prices down too.

If you don’t know how much you currently use or pay for your energy, we can estimate the monthly amount based on the national average. We’ll let you know at least 10 days in advance of the first payment going out.

All you need to do is complete a Direct Debit form, which you can download on the right of this page. Please complete and return it to:

Freepost RRAG-GRTB-ULXZ
Good Energy
Chippenham
SN15 1EE.

Or give us a call us on 0845 601 1410 and we’ll send you a Direct Debit form in the post.

Phone
If you’d prefer to pay by phone using a debit or credit card, give us a call on 0845 601 1410. Credit card payments may be subject to a charge.

Online
To pay for your electricity using internet or telephone banking please quote Good Energy Ltd, S/C 30-91-99, A/N 00463501 and your electricity customer account number.

To pay for your gas using internet or telephone banking please quote Good Energy Gas Limited, S/C 30-91-99, A/N 00465016 and your gas customer account number.

Your bank may charge for this service.

Post
Please make your cheque payable to Good Energy Ltd and submit it, along with the tear-off payment slip provided on the front page of your bill, to Good Energy Ltd, Monkton Reach, Monkton Hill, Chippenham, Wiltshire, SN15 1EE

Details of how to pay are also included on the back of every bill.