Good Energy meter reading services
We’ve changed our meter reading service company to Lowri Beck.
From 1st April 2013 Good Energy will have transferred our meter reading service to a company called Lowri Beck. You will experience very few changes as a result of this transfer. You can keep the same meter and there will be no variation to the frequency or type of service you receive. The only difference you’re likely to notice is that from 1st April 2013 your meter will be read by someone wearing the navy blue Lowri Beck uniform and a Lowri Beck ID badge.
We've tried to address some of the questions you may have about this change below, but if you have any additional questions or concerns please contact us.
Why have you made the change?
Our decision to change meter reading company was based on a number of things, including customer feedback. Like us, Lowri Beck is an independent company working within the UK energy market and we’re confident they’ll provide us and our customers with an excellent service.
How will I recognise a Lowri Beck employee?
• All Lowri Beck employees will explain to you that they are representing Good Energy when they arrive and will display their ID badge
• If no one is at home when they call, all Lowri Beck employees will leave a card to let you know they have visited
• Lowri Beck meter readers use their own vehicles with metallic, magnetic Lowri Beck signs to applied to their front doors
Will my meter need to be changed?
Will my meter be read more often?
No - it will be read with the same frequency as before
Can I find out more about Lowri Beck’s background/ethics?
The easiest way to find out more about Lowri Beck is from their website. The company is a UK independent business support services company providing metering solutions, business solutions and field management solutions.
Good Energy aims to work with like-minded businesses who share our own ethics and approach to the environment as far as possible, within the constraints imposed by the business. We have seen Lowri Beck’s CSR report and are happy that it meets our standards.
Will they read my Gas and Electricity meter at the same time?
Not yet, but we will be developing this opportunity with our new partners