My bill looks different!

In April this year, in line with new legislation, we introduced some new information to your bill - and took the opportunity to refresh how it looks.

In the future we’re planning to introduce more graphical information about your usage so you can easily see peaks and troughs.  You will also be able to track any reductions that you’re making through energy efficiency measures you’ve taken.

If you have any thoughts or views on how your new bill looks or what information you’d like to see on it in the future, I’d be delighted to hear from you.

Anna Roberts
Head of Customer Experience