We don’t behave like a traditional electricity supplier. When you join Good Energy there will be no international call centres, and nine out of ten times when you call Good Energy you’ll get straight through to a real life human being. We’re doing everything we can to make it ten out of ten.

We came top of the Which? Switch utility satisfaction survey in April 2010. One impressed customer described Good Energy as ‘brilliant’ - a word we have rarely seen anywhere near the name of an energy supplier - and said that its communication and customer service was ‘probably second to none in any national business’.  Click here to read the article. At Good Energy we offer our customers personal and professional care at all times.

To see what our customers think, click here.

Get in touch

Sales enquiries
Tel: 0845 456 1640
Fax: 01249 766 091
Email: enquiries@goodenergy.co.uk

Office Hours: 8.30am to 5.30pm, Monday to Friday

Customer care enquiries
Tel: 0845 601 1410
Fax: 01249 766 091
Email: customerservices@goodenergy.co.uk

Office Hours: 8.30am to 5.30pm, Monday to Friday

Press enquiries
Tel: 01249 767482
(or 01249 766 776)
Email: press@goodenergy.co.uk

All other enquiries
Tel: 01249 766090
Fax: 01249 766091
Email: enquiries@goodenergy.co.uk

Good Energy
Monkton Reach
Monkton Hill
Chippenham
Wiltshire
SN15 1EE

Emergency Line

If you are off supply or have a dangerous situation please call 0845 601  1410 and choose option 1.