We’ve got some good news for our customers who may be worried about the rising trend in energy prices – Good Energy intends to hold our electricity prices until at least 2012, and hopefully longer. We haven’t raised prices since August 2008 (we actually reduced our standard prices in April 2009), and we’ve been working hard since then to improve our competitiveness and ensure that green energy is more accessible for everyone.

Our CEO, Juliet Davenport, explains how we’ve been able to do this: “We’ve made good improvements in our weather forecasting techniques, which have enhanced our ability to trade renewable electricity more efficiently, and we’ve also invested in developing new sources of green energy, such as our wind farm in Cornwall.

“Good Energy is proof that decentralised energy can provide the UK with resilience against price volatility caused by relying on energy imported from abroad.”

However, due to unavoidable increases in underlying wholesale market prices, we will be raising our gas prices by 9.4%, effective from September 6th 2011. This is the first price rise since we launched Gas+ in November 2008, and is much lower than the increases announced so far by other suppliers.

We began offering gas in response to requests from customers who wanted to get their gas and electricity from the same green supplier. Our pioneering product is designed to reduce the UK’s overall reliance on gas by including an additional payment which is used to support Good Energy customers generating renewable heat – a forerunner of the Renewable Heat Incentive launched by the government this year.

We realise that during the current economic situation, many people are worried about their energy costs. If you’d like free advice about how to reduce your energy usage, and therefore your bill, please contact one of our Customer Care Advisors. Their advice is endorsed by the Energy Savings Trust and we think it’s the best you can get. Call 0845 456 1640 or visit our website.

Another fantastic way of protecting against future prices rises is to generate your own energy – one in 10 of Good Energy’s customers now does this – and get paid for it too. If you’d like to join them, we’ll guide you every step of the way.