Good Energy, the UK’s only dedicated 100% renewable electricity supplier, has been voted best electricity supplier in a customer satisfaction survey conducted by Which?, the independent consumer watchdog.

Which? received responses from almost 8000 energy users across the UK and ranked suppliers according to their customer satisfaction scores.  Good Energy topped the list of suppliers which included the ‘Big 6′ and a number of other smaller companies.

Suppliers were rated across all aspects of their business from customer service to phone support and billing. Good Energy scored the highest rating of 79% (with Npower at the bottom with just 27%).

The survey results can be seen in the April issue of Which? Magazine, published today. The magazine reports:

“One impressed customer described Good Energy as ‘brilliant’ - a word we rarely see anywhere near the name of an energy supplier - and said that its communication and customer service was ‘probably second to none in any national business.’”

Juliet Davenport, Good Energy’s CEO said:  “We are so proud to have received the highest rating for customer satisfaction from our own customers and Which?. Personal service is at the heart of everything we do.  Training our staff to the highest level on customer services and ensuring that they have good knowledge about renewable energy means our team is able to meet the needs of all our customers as quickly and efficiently as possible.  Being a small company focused on a core mission to promote renewable energy enables us to provide the personalised service that energy customers deserve - our customers know they can talk to someone knowledgeable when they call Good Energy!”